Legal notice
Last updated: to validate with the client.
1. Publisher
- Legal name: Julien Lavril (sole proprietorship)
- Legal form: Sole proprietorship
- IDE number: registration with the Geneva commercial register in progress
- Registered address: Rue Rousseau 14, 1201 Genève, Suisse
- Phone: +41 78 333 98 48
- Email: contact@swisscaredriver.com
- Publishing director: Julien Lavril
2. Hosting
Vercel Inc. — 340 S Lemon Ave #4133, Walnut, CA 91789, USA — vercel.com
3. Intellectual property
All site contents (text, images, logos) are the exclusive property of Swiss Care Driver, unless otherwise noted. Any reproduction without written authorisation is prohibited.
4. Privacy policy
Data collected
- Contact data through the form (name, phone, email, addresses, message).
- Essential technical cookies only.
- Anonymous statistics via Plausible (no third-party cookies, hosted in the EU).
Purposes
- Process your trip request.
- Contact you back.
- Issue a quote or an invoice.
- Comply with our legal obligations (accounting, tax).
Retention period
- Request data: 3 years after the last contact.
- Invoicing data: 10 years (Swiss legal obligation).
Your rights
In accordance with the Swiss FADP and the GDPR, you have rights of access, rectification, erasure, portability, and objection.
To exercise these rights, contact us at contact@swisscaredriver.com.
Subprocessors
- Vercel (web hosting).
- Web3Forms (contact form processing).
- Plausible (anonymous analytics, hosted in the EU).
5. Cookies
We use only essential technical cookies. No tracking or advertising cookies are placed.
6. General terms (summary)
The terms below summarise our usual practice. For a complete document or a partnership agreement, please contact us.
Cancellation policy
- More than 24h in advance: free cancellation.
- Between 2h and 24h in advance: 50% of the fare charged.
- Less than 2h in advance or no-show: 100% charged, unless documented medical emergency.
Payment terms
- Payment term (invoices): 30 days end of month.
- Private clients: payment after the trip — cash, Twint, card.
- Partners: grouped monthly invoice.
- Every invoice is sent by email or postal mail.
Pricing
- Public rates listed on the Medical transport.
- Partner rates (nurses, care homes, practices, concierges) on the Healthcare partners.
- Add-ons for wheelchair, two-person accompaniment, night ride, long distance: listed on the public rate grid.
- Quote on request for light medical transport (oxygen, stable infusion) or bespoke services.
7. Disputes
This site is governed by Swiss law. In case of a dispute, after attempted amicable resolution, the courts of the canton of Geneva have sole jurisdiction.
A question about this notice? Contact us.